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If you receive an item you already have, we apologize but cannot exchange it for something else. All mystery products are final sale with no exchanges, returns or refunds available.
Colors:
SNIP THE CORD: Try on your jewelry and decide which size works best for you. Create a cleaner look by using scissors to snip off any remaining loops or lengthy cord.
KEEP DRY: Our jewelry can be worn in the water, but keeping it dry is the best way to protect from wear and tear. Our 100% cotton cords last longest when taken off before swimming and showering.
RECHARGE: If your jewelry contains a healing gemstone, you can cleanse its energy! Use a few drops of water and your fingers to gently cleanse the beads, and leave out in the sunlight or moonlight for a few hours.
SHINE: Our brass beads will tarnish naturally when exposed to salty air, skin cream, sweat, or perfume. Use a cloth to polish, or try shining your brass beads with soapy water or lemon juice and a light brush.
Lotus and Luna empowers artisan communities in Northern Thailand through educational resources, fair wages, and endless opportunity. Your support enables us to make the world a better place, one village at a time. Our Story
PROCESSING: Orders usually take 1-2 business days to process. Time typically increases during sales, product releases, and holidays.
SHIPPING: Orders to Canada can expect a 6-10 day shipping time. We offer free shipping to Canada on orders above $205 CAD. Shipping & Returns
RETURNS: We offer returns or exchanges within 30 days of purchase (exclusions apply) if you purchase Re:do. Items must be unworn and unwashed with the original tag attached. If buying a set or gift box, all items included must be returned and unopened to qualify for a return or exchange. All sale items are FINAL sale and cannot be returned or exchanged. Return Policy.
If you receive an item you already have, we apologize but cannot exchange it for something else. All mystery products are final sale with no exchanges, returns or refunds available.