| DOMESTIC US SHIPPING | PROCESSING + SHIPPING TIME | COST |
| Economy (Orders below $70) | Processing: 2-3 business days; Shipping: 4-6 business days | $5.95 |
| Priority (Orders below $70) | Processing: 2-3 business days; Shipping: 2-3 business days | $9.50 |
| Priority (Orders $70 or more) | Processing: 2-3 business days; Shipping: 2-3 business days | FREE |
| Express | Processing: 1-2 business days; Shipping: 1-2 business days | $13.95 |
| CANADA SHIPPING | PROCESSING + SHIPPING TIME | COST |
| Economy (Orders below $137 CAD) | Processing: 1-3 business days; Shipping: 6-10 business days | $21.99 CAD |
| Economy (Orders $137 to $204.99 CAD) | Processing: 1-3 business days; Shipping: 6-10 business days | $9.99 CAD |
| Economy (Orders $205 CAD or more) | Processing: 1-3 business days; Shipping: 6-10 business days | FREE |
| Express (Orders $150 or more) | Processing: 2-3 business days; Shipping: 1-3 business days | FREE |
| Express (Orders below $150) | Processing: 2-3 business days; Shipping: 1-3 business days | $13.95 |
| WORLDWIDE SHIPPING | PROCESSING + SHIPPING TIME | COST |
| DHL EXPRESS | Processing: 1-3 business days; Shipping: 6-10 business days | CALCULATED AT CHECKOUT |
Orders usually take 1-3 business days to process. Time typically increases during sales, product releases, and holidays.
Orders are shipped via USPS First Class by default, which varies between 5-7 business days. Priority Mail can be selected at checkout for 2-day shipping.
**Duties/GST/Taxes are NON REFUNDABLE once your order has shipped**
We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase.
Lotus & Luna is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. If an order is refused by a customer due to customs duty, taxes and/or fees, subsequent fees may be deducted from your refund if applicable.
Send us an email at
customerservice@lotusandluna.com
and we'll do our best to get you the answers you need!
